Terms & Conditions

Last updated: 10 February 2026

Overview

This website is operated by LOR REIN (“we”, “us”, “our”). By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, you must not use this website.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products to you.

Eligibility

By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

You agree not to use this website for any unlawful purpose or in breach of any applicable laws.

Products

All products are subject to availability.

We make every effort to display product descriptions, images, and colours accurately. However, variations may occur due to device display settings.

We reserve the right to:

Limit quantities
Refuse orders
Discontinue products
Amend product information or pricing at any time

Pricing & Payment

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to change prices without notice.

Payment must be received in full before orders are dispatched.

If pricing errors occur, we reserve the right to cancel affected orders and issue a refund where applicable.

Orders

Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

A contract is formed only once your order has been dispatched.

We reserve the right to refuse or cancel orders at our discretion.

Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by customs, carriers, or events beyond our reasonable control.

Further details can be found in our Shipping Policy.

Returns

Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations are not affected.

Details of our returns process, including eligibility and fees, are set out in our Returns Policy.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of LOR REIN and may not be reproduced without prior written permission.

Prohibited Use

You may not use this website:

For unlawful purposes
To infringe intellectual property rights
To transmit malicious code
To interfere with security or functionality

We reserve the right to terminate access for violations.

Limitation of Liability

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under English law

Subject to the above, LOR REIN shall not be liable for indirect or consequential loss arising from the use of this website or products.

Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or carrier delays.